Openreach, a break for our joiners, and paving
The dividing of Openreach from BT may have helped people who want to have their telecoms provided by other than BT, but it hasn't helped us. We had BT broadband in our rental property, enjoying a download speed some 8 times faster than we had been able to achieve at Coed y Mynydd Isaf -and that had necessitated a microwave system beamed from Halkyn mountain and largely paid for by a Welsh Government subsidy. We should have been more suspicious when Elizabeth made her first call to BT to ask them to provide service here in Gellifor. In spite of the fact that she explained that the house is a new-build and had no physical connection to their network, she was assured that her contract would continue and that service would be transferred the day after we moved in. Fat chance. The day came and went, and no engineers attended. Further long telephone calls established that we had been wrongly advised. It would be necessary to cancel our contract, arrange for Openreach engineers to install...